We invite you to arrive up to 45 minutes prior to your booking to gain the most from our wet spa facilities and to ensure your experience really is the most luxurious treat. Included in the price of all our spa treatments is full use of the following facilities:
- Dry heat sauna
- Steam room
- Relaxation room with complimentary refreshments
This indulgent heat sequence will let you unwind in the elements that make Pegasus Health Spa so unique and ensure you maximise the effects of your chosen treatments.
Hotel residents can make use of the gym and wet spa facilities and are advised to bring robes from their bedrooms. For non-resident guests, a Leisure Pass can be purchased for £30 per person for 2 hours per day. Towels are provided. The relaxation room is not available for use, unless a treatment or package has been booked.
There is no access to the Pegasus Spa and gym for persons under the age of 16.
Please note, a non-refundable deposit of 50% will be taken at the time of booking. We require 48 hours' notice for cancellations and amendments. In the event of needing to change your booking, we will transfer the deposit already paid to another date within the next 12 months. We are unable to issue refunds.
HOTEL GUESTS RECEIVE 10% OFF TREATMENt
- The room key must be presented
Valid Mondays to Fridays only
To avoid disappointment, we recommend booking treatments in advance, especially at peak times.
If you arrive late for your scheduled appointment, we will endeavour to accommodate you, but cannot promise your full treatment time. You will still be charged the full price of the treatment.
Gift vouchers are available for all our spa experiences, from a single treatment to a full day spa package. All spa gift vouchers are valid for one year from the date of purchase, and these may be purchased online here at reception or by calling +44 (0) 20 8817 2606.